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PSI harnesses the vitality of the private sector to address thehealth problems of low-income and vulnerable
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Welcome to New Start

New Start’s mission is to improve the health of all New Start clients by providing the highest quality HIV counseling, testing and referral services.


Client-Focused: The needs of our clients come first and should be paramount in every decision we make.
Respect: All clients should be treated non-judgmentally and with respect.
Confidentiality: We will never compromise our clients' confidentiality.
Efficiency: We will seek to reach the maximum number of clients without compromising the quality of the service we provide.
Professionalism: All New Start staff are essential elements of the service we provide and should conduct themselves in a professional manner.
Teamwork: Although each of us has a specific job description, we must work together, above and beyond our job descriptions, to assist each other to achieve our common goals.


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Latest News

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US Ambassador Challenges All Men to Know their Status
Eric M. Bost, United States Ambassador to South Africa, visited an HIV Counseling and Testing centre as part of HIV Testing Week's drive to encourage South African men to overcome their apprehension and know their status.
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Knowing your HIV status is quick and easy
Going for HIV counselling and testing allows you to live longer, whether you test negative or positive. At New Start all the staff you will encounter, from the receptionist to the counsellor, make every effort to ensure that the process is as comfortable as possible.